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IBM Infrastructure Specialist System Administration Citrix Philippines, Quezon City 759065043
29.07.2024
Your Role and Responsibilities
Systems Administration and Maintenance:
•Administer system components with the goal of meeting performance and usage requirements
• Perform maintenance, installation, setup and configuration of systems
• Monitor the integrity of the systems to ensure availability to users in a secure and controlled manner
• Conduct system backups, optimisation, initiation of recovery procedures and routine troubleshooting
• Liaise with relevant parties to meet installation priorities and prevent disruption of service
• Produce systemic and/or ad hoc reports
Systems Enhancement:
• Assist with the development of new systems as per the system requirements
• Implement systems security and integrity controls
• Assist with new system testing and implementation
• Assist with piloting of new tools, technologies, and/or processes.
• Create systems documentation which records modifications and developments carried out
• Maintain technical documentation including systems structures, system requirements, process flows, operating procedures and management guidelines
Troubleshooting and Resolution:
- Oversee the assessment of risks to systems.
- Identify complex system issues to provide advisory to the stakeholders.
- Solve faults occurring in the operation of hardware and software.
- Perform systems repairs.
- Provide escalation support for issues presented by the user.
Required Technical and Professional Expertise
- Bachelor’s degree in computer systems, information technology, or a related field (or equivalent experience).
- Must have 1-2 yrs experience working with Citrix
- Must be familiar with Citrix Storefront, Delivery Controller, Director, Studio and license server. Windows Active Directory User account management
- Must have previous experience running Windows powershell and cmd commands.
- Must have experience on Windows Server Patching and OS level troubleshooting.
- ITIL background.
- Can do 5 days RTO, open for a shifting schedule and open weekend work.
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