Dell Executive Protection Advisor security support technician 

United States, Texas, Austin 

758597572

You will:

• Focuses on specific client’s technologies as they relate to Dell solution offerings and assists in selling activities and positioning of assigned technologies. Provides in-depth expertise for assigned technologies and associated Dell products.

• Delivers technical presentations to sales teams with the purpose of increasing the knowledge base to drive greater demand and delivers technical presentations to customers to act as a technical expert and consultant to deliver solutions.

• Develops a keen understanding of customer needs and links them to the organization's products and/or services and provides feedback to product development teams.

• May identify additional sales opportunities with existing customers and may demonstrate feasibility of a technology or a solution, often requiring a product demo for client. Maintains up-to-date and comprehensive knowledge of Dell’s and competitors' products and/or services.

• Presents technology-related materials to external customers and explains technical aspects of featured products. Acts as a subject matter expert to sales team and champions or assists to assure that specific knowledge is disseminated across the entire customer team

Essential Requirements

• Advanced knowledge of technical products, vendors and families of technologies

• Excellent understanding of product configurations

• Exceptional oral and written communication skills to communicate with customers, support personnel and leadership

• Desirable Requirements 8 to 12 years of related experience in a relationship selling role

• Bachelor’s degree