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Tesla Energy Customer Support Specialist Italian Speaker 
Netherlands, North Holland, Amsterdam 
75655382

13.08.2024
What You’ll Do
  • Provide the highest level of verbal and written (technical) customer support via telephone and email systems
  • Evaluate the needs of customers & installers and work in a creative, proactive manner to resolve technical and general support enquiries for our Energy products
  • Determine the best course of action for all support activities Communicate customer & installer concerns escalation team and others as necessary to resolve issues
  • Accurately record issues and data into CRM/Support Systems
What You’ll Bring
  • 2+ years of experience in a customer support role, experience in a technical environment is considered a plus
  • Excellent written and verbal communication in English and Italian
  • Ability to multi-task, prioritize, and manage time effectively
  • Familiarity with Customer Relationship Management systems and practices
  • Follow oral and written instructions with attention to detail
  • Establish and maintain positive, cooperative, working relationships
  • Work in a team-based environment and achieve common goals