Independently tests, repairs, and modifies field-failed system parts and sub-assemblies to restore correct operation and compliance to performance specifications
Perform visual inspections and advanced trouble shooting encompassing multiple variables and unknowns to achieve root cause analysis and problem resolution to the component level.
Perform software and hardware evaluation and executes test procedures, using knowledge of board function, sub-system operation, and advanced test equipment
Lead compliance and quality activities by looking for defect trends, learning about quality issues and concessions and passing information to other technicians. Serve as the repair process expert on new repair introductions by providing feedback to engineering and technician personnel as new repairs are developed, and new procedures are implemented
Provide technical assistance by telephone or in person to customers, field service personnel, suppliers, and modality engineering
Associates degree; or a High School diploma and at least 2 years technical experience
Ability to logically troubleshoot at subsystem and/or system level using identifiable problem-solving techniques
Ability to draw accurate conclusions from test data, malfunctions, or deviations, and assist with corrections to the existing design or process
Proficiency to understand and interpret basic written technical information
Bachelor’s degree in Manufacturing, Engineering or Technology related fields
Knowledge and understanding of production process, work instructions, documentation configuration control, non-conforming & rework documentation
IPC Soldering Certified
Hands-on experience with soldering techniques
Ability to perform precise and clean soldering work under magnification
Ability to work with and have good dexterity with small objects and screws
5 or more years of experience troubleshooting electronic circuits to the component level
Experience working in a manufacturing environment
Familiarity with GRID, eDHR, and My Workshop
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