Job responsibilities
- Provide consultative support for Product partners driven by fact-based findings
- Evolve and refine measurement frameworks and KPIs for Customer Measurement
- Provide analysis and associated data visualization and story-telling
- Focus and prioritize the analytics agenda to align with overall strategy and business value
- Collaborate within Product Analytics to enhance the quality and value of team deliverable
Required qualifications, skills and capabilities
- 5+ years relevant experience analyzing customer experiences
- Demonstrated ability to define business KPIs and establish measurement frameworks
- Structured thinker with passion for analyzing results and digging deeper
- Hands on experience with behavioral and transactional analytics tools and techniques; advanced SQL experience
- Experience working with Business Intelligence (BI) platforms to deliver reports and scorecards
- Ability to communicate effectively with executives, business partners, and technical resources in analytics and data management
- Ability and desire to work in a start-up paced environment and culture
Preferred qualifications, skills and capabilities
- Strong PowerPoint and slide-writing skills to deliver analytical insights preferred
- Experience with Snowflake, Tableau, Alteryx, and/or SQL
- Post MBA Strategy and/ or Management Consulting experience preferred
- Product experience preferred
- Snowflake and Tableau experience a plus
*** Relocation assistance is not available for this role