Cisco TD & R Software Engineer 

United States, Georgia, Atlanta 

755985310

The application window is expected to close on: April 7th,2025.

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

"The successful applicant will be performing work in FedRAMP High or IL-5 environments, and therefore, must be a U.S. Person (i.e. U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee). This position may also perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil.

As a Software Engineer you will be primarily responsible for being the engineering focal point for technical escalations for Cisco’s Email Security portfolio of products. Specifically, requests from Cisco TAC, Cisco Services and/or sales account teams. You will also be responsible for:

• Building credibility and trust within the group and with customer representatives
• Collaborating with Engineering to improve product quality and making sure that customer needs are prioritized while considering upcoming programs in the pipeline

• Working knowledge of Amazon AWS, Redshift, Datadog, Splunk or similar platforms
• Competent in Email Security Technologies, understanding email security measures, including anti-spam, anti-virus, anti-phishing, and anti-malware technologies.
• 2+ years of experience in programming and troubleshooting using languages and tools such as Python, Go, GitHub Copilot, tcpdump, gdb, and sed/awk.

• Bachelor's degree in computer science or engineering, electrical engineering, information technology or related technical field
• Comfortable communicating with internal stakeholders and customer representatives alike
• CCNA Security, CCIE, CISSP or similar industry certifications preferred