Develop and maintain cross-functional Control Design intake and demand processes
Identify and develop ongoing improvements to Control Design strategy, in cooperation with MCA, Issues Mgmt, Business Partners and others
Establish and regulate BOW prioritization model to ensure consensus of priorities across Issues Mgmt, Projects, Audit and others
Measure and track key performance indicators for Control Design BOW
Provide process and best practice oversight to Control Design staff
Build out and maintain administrative tools for Control design and deployment – e.g. Teams, Jira & Confluence
Responsibilities also include supporting Control Design Projects and Issues through inception, execution and closure and examining the Operations environment for existing controls, potential enhancements (through automation, or other efficiencies), or the need to develop new, more effective controls.
Review new/updated controls & monitoring from Business/Project/process to ensure they meet standards set by ORM and MCA
Ensures processes that support Controls and Monitoring are set up and sufficient to standards
Ensure SME engagement, setting frequency and thresholds according to ORM and MCA standards
Direct responsibility for ARCM language and attributes prior to activation or modification to ensure consistency within Collections & Recovery Inventory
Leads Strategic Program Implementations
Has the ability to operate with a limited level of direct supervision.
Can exercise independence of judgement and autonomy.
Acts as SME to senior stakeholders and /or other team members.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
6-10 years experience in financial services with a demonstrated understanding of relevant business domains.
Experience in the Risk & Control space with a solid understanding of Activity, Risk, Control and Monitor (ARCM) concepts
Management experience a plus
Balanced blend of analytical skills, problem solving, and reporting and communication skills
Ability to assess business transactions and products in terms of the associated risks
Advanced organizational skills including attention to detail, multi-tasking and following up
Experience using databases and other tracking tools to enforce global consistency
Excellent writing and presentation skills
Experience working collaboratively across various areas of the organization and presenting to senior management
Education:
Bachelor’s/University degree or equivalent experience, potentially Masters degree
Compliance and ControlFull timeKansas City Missouri United States$107,120.00 - $160,680.00