Capital One Senior Director Content Design - US Card Small & Mid-Market Business 

United States, Virginia, Arlington 

755084560

What You’ll Do:

As a design leader, you’ll be asked to handle responsibilities, including:

Connect the dots across the organization, proactively bringing together executive partners in ways that drive more coherent experiences, accelerate delivery and elevate the value of design

Basic Qualifications

• At least 10 years of experience in a content, strategy or user experience design writing role

• At least 3 years of experience leading design teams

Preferred Qualifications:

• 10+ years of experience working with and contributing to an established design system

• 12+ years of experience in a content, strategy or user experience design writing role

• 5+ years of experience leading design teams

• Experience creating content standards and governance models for broad scope across organizations

• Experience with building content testing protocol and frameworks to ensure content choices are data-driven and informed by user insights

• Experience in a design toolkit that spans content design, product design, service design and design strategy

• Skilled at shaping scope and opportunities in partnership with executive stakeholders and leading high-impact, highly complex projects that set the bar for and drive experience excellence

• Deep experience partnering with product managers, engineers, marketing and analytics leaders across multiple business lines to shape strategy, roadmaps and operating models.

• Experience interfacing with executive leadership to solve problems, influence key decisions and drive results across strategy, design, roadmaps and investments

• Proficiency with web and mobile technologies and platforms, navigating technology considerations and constraints to drive sound product and experience decisions

• Expertise with design and prototyping tools such as Figma

• Proficiency in business case development, tying product and user experience decisions to business value

• Exceptional written and verbal communication skills

• Exceptional interpersonal skills and relationship building across complex organizations

• Experience managing a cross-functional team

Chicago, IL: $240,300 - $274,300 for Sr. Director, Design McLean, VA: $264,300 - $301,700 for Sr. Director, Design New York, NY: $288,400 - $329,100 for Sr. Director, Design Richmond, VA: $240,300 - $274,300 for Sr. Director, DesignThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.