Additional Location(s):Costa Rica-Coyol
Hybrid Roles:
About the Role:
Boston Scientific is seeking a dynamic and experienced Program Manager to lead key infrastructure programs in the following technology disciplines: Network Services, Data Protections, Circuit Management, Vendor Management. The ideal candidate will have a proven track record of working on geographically diverse teams, driving operational excellence, and fostering a culture of innovation and collaboration.
As Program Manager, you will be responsible for planning, coordinating, and executing various infrastructure-related projects to ensure smooth and efficient operations in the organization. You will collaborate with cross-functional teams, manage project budgets and timelines, and ensure that all projects meet organizational goals and requirements.
Responsibilities:
- Manages the technical challenges of technology application and new product development; identifies, communicates, and manages moderate levels of technical risk.
- Manages initiating, planning, executing, controlling, and closing processes; develops and implements project plan; builds team ownership and commitment to project plan.
- Responsible for team and cross-functional communications; liaison between the team and the stakeholders.
- Lead phase and business reviews with stakeholders, project meeting minutes, issues log, metrics, and other key communications.
- Define project scope, goals, and deliverables in collaboration with stakeholders.
- Develop detailed project plans, schedules, and resource allocation plans.
- Maintain comprehensive project documentation and reports.
- Manage project execution to ensure adherence to budget, schedule, and scope.
- Foster a collaborative team environment and promote knowledge sharing and best practices.
- Identify potential risks and issues that may impact project delivery or IT system performance.
- Develop risk mitigation strategies and contingency plans.
- Resolve complex problems and escalate issues as necessary.
- Manage vendor relationships to ensure quality and timely delivery of products and services.
- Provide regular status updates to stakeholders and senior management.
- Contributes to best practices and functional/technical direction for the job function within the context of areas of responsibilities.
- Requires thorough practical knowledge of theories, principles and systems in a professional job function and general understanding of related job functions.
- Recommends operating policies and establishes procedures and approaches for team(s) managed; identifies and drives business, product, service and process improvements.
- Identifies and resolves functional, technical, operational and organizational problems in a specialized area of expertise based on existing policies, procedures and solutions.
- Adapts plans and processes to meet business, operational, service and/or project challenges; reprioritizes objectives, milestones, etc. as required.
- Guides by using policies, resource requirements, budgets and team plan, impacts the team's ability to achieve service, quality and timeliness of objectives.
Behavioral Skills:
- Well organized and capable of managing multiple priorities projects.
- Strong written and verbal communication, with the ability to effectively communicate with executive leadership
- Able to work on a team, in person, and in a collaborative virtual setting
- Ability to work in a fast-paced, self-directed, action-oriented environment.
Minimum Requirements:
- Bachelor's degree in Computer Science, Business Administration or related field.
- 5+ years of experience in IT
- Proven ability to deliver IT solutions in a regulated environment, with experience leading large-scale initiatives.
- Proven experience developing and maintaining a strong relationship with IT partners, and software vendors.
- Expert in Microsoft Excel and Power Point
- Advance English
- Submit Resume in English
Preferred Qualifications:
- Program Management Certification (PMP)
- Experience in Infrastructure Services
- Experience in life science or other regulated industry
- Experience working within a managed service provider (MSP) operating model.
So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!