Costa Rica-Coyol
Your responsibilities include:
• Partner with senior level Process Consultant and/or Manager to lead cross-functional global teams and manage multiple projects from small to large scope. Scope of projects can and will vary.
• Partner with Service Delivery teams to drive global end to end process optimization.
• Develop and implement overall project plans, including cost, schedule, risk and monitoring of progress against business key objectives and goals.
• Collaborate with Service Delivery teams to inspire a continuous value improvement culture and execute a strong pipeline of value improvement projects to achieve operating income goals.
• Facilitate process optimization workshops to drive strategic business priorities.
• Act as a change steward by encouraging and adopting new ways of looking at problems, processes, and solutions.
• Guide teams to manage organizational change through careful consideration of stakeholder needs and interests, strategic relationships, and persuasive communications.
• Support project stakeholders by translating data into actionable business performance metrics and recommending practical solutions.
What we’re looking for:
Required Qualifications
- BS/BA Degree in related field and/or equivalent experience.
- 3+ years of Project Management, Process Improvement / Lean related experience.
- Proven results applying project management and/or lean tools and methodologies in enterprise-wide and transactional environments.
- Proven adaptability, comfortable with change and with a demonstrated ability to react and respond to a fast-changing environment.
- Demonstrated ability to build strategic partnerships to shape, establish, communicate, and engage teams.
- Create a sense of energy, excitement, and personal commitment to the organization by empowering others, rewarding, and celebrating superior performance, and creating an inclusive workplace across global locations.
- Demonstrated high degree of integrity, professionalism, and the ability to establish credibility.
- High sense of urgency and commitment to execution.
- Works effectively under minimal supervision, with the courage to make decisions, take ownership and hold oneself accountable to results and works well under strict deadlines.
- Self-starter and entrepreneurial/consultant mindset.
- Excellent communication skills, both verbal and written.
- Excellent knowledge of Microsoft suites (MS Project, MS Teams, SharePoint, Excel, PowerPoint, Word, etc.).
- Travel requirements 10-15%.
Preferred Qualifications
- Experience with agile project management.
- Entry level knowledge and/or capabilities working with MS Power Platforms (i.e. PowerApps, PowerBI, etc.).
- Entry level analytical capabilities skills to derive insights and make recommendations.
- Global Enterprise or Shared Services experience.