המקום בו המומחים והחברות הטובות ביותר נפגשים
Contribute internally to the Customer Success organization by sharing domain knowledge and advancing best practices and advisory skills, including but not limited to:
Stakeholder & Program Management
• Support the completion of project deliverables by assisting with sponsor / executive coordination within the customer, process invocation / alignment and value conversations
• Establish and maintain relationships with ecosystem of implementation partners, including, but not limited to:
o Provision of oversight and governance for partner-led projects
o Liaison between partner organization and Apptio, including acting as escalation point
• Drive key adoption metrics in line with company targets across your portfolio
• Working with Account Management & Customer Success Managers to drive customer renewals in line with company targets
Required Technical and Professional Expertise
• Working knowledge of some of the following areas:
o IT Financial Management
o IT Infrastructure Management
o IT Service Management
o Strategic Portfolio Management
o IT Governance, Strategy and Planning
Preferred Technical and Professional Expertise
משרות נוספות שיכולות לעניין אותך