KLA LKS Technical Instructor CPG 

Taiwan, Taiwan Province, Hsinchu 

754348368

Responsibilities

Detailed responsibilities include:

• Develop and deliver technical training on service, maintenance, installation, repair, and troubleshooting.
• Use the combination of product technical skills and training skills together to deliver high-quality service training to KLA field service engineers, technical support engineers, and install engineers and external customers.
• Participate in tool building, manufacturing, field support, upgrades, installs, and other technical activities to master the technical know-how on the assigned product. Maintain and stay up to date on new product changes and updates.
• Independently conduct and lead the review meetings and discussions with subject matter experts to define milestones, deliverables, and training plans.
• Lead the assigned training projects; conduct reviews with stakeholders; provide regular updates to the stakeholders and functional groups; assess risks and actions; assesses efforts, time and resource requirements; maintains action trackers and project documentation.
• Review engineering documentation, procedures, and specifications. Capture technical information into training documents. Develop well-organized training content and videos most appropriate to the target audience and create appropriate certification plans.
• Learn and use new software and tools to develop high-quality videos, remote training, web-based modules, augment reality models and simulations to deliver highly engaging learning experiences.
• Fully maintain the assigned tools or equipment in the best possible conditions all the time. Performs regular health checks, preventive and corrective maintenance and upgrades.
• Follow and apply standard training design and development best practices, formats and templates.
• Review and validate service procedures on the tool. Assess the need to update documentation. Monitors the errors, mistakes, changes requested. Provide corrective feedback to technical writers and drive implementation of the changes in the documentation quickly.

This role requires up to 20% travel.

The individual in this role may be required to serve afternoon/evening shifts.

Minimum Qualifications

• An engineering degree in optical, mechanical, or electrical engineering
• Minimum 3 years of in-depth technical experience on KLA inspection or metrology equipment.
• Preferred experience on KLA products on one or more platforms. Experience on other inspection equipment backed by in-depth manufacturing or service experience will be considered.
• Proven track record of supporting a range of install, service, tool building, manufacturing or technical support activities on KLA tools.
• Prior experience in conducting or supporting technical training, formally or informally, or mentoring junior engineers on KLA or other semiconductor tools will be a plus.

Skills/Abilities/Traits

• Demonstrated strong documentation skills and ability to capture the technical knowledge and discussions on the paper to develop systematic training material.
• Ability to decipher a range of technical sources like manufacturing or engineering documentation, procedures and specifications to develop highly organized training material.
• Ability to track tasks, actions and provide regular updates.
• Ability to make decisions independently with minimal or no support from direct or indirect managers. Shown independent judgment in developing methods, techniques, and evaluation criterion for obtaining results.