Cisco Sr Customer Success Architect 

United States, Georgia, Atlanta 

753027220

What You’ll Do:

• Help our customers be successful with Cilium Enterprise
• Engage with assigned customer accounts to accelerate their value realization by designing, implementing and guiding production rollouts
• Build deep technical relationships with key customer stakeholders and be a trusted advisor
• Conduct workshops for customers on our existing and new product capabilities
• Bring your customer's domain knowledge to collaborate with engineering and support teams to unblock customer issues
• Help create workshops, training material, reference architectures, product documentations and any relevant artifact that would help us provide additional value to our customers, deepen their understanding of our technology and run the most reliably in production
• Be continuously passionate about technology, an expert opinion and prior experience with Open Source Software (OSS), Kubernetes and cloud providers to build enterprise grade, scaled solutions solving networking, security, and observability needs for cloud native infrastructure
• Hunger to learn leading technology and collaborate with world class technical talent

Minimum Qualifications:

• 3+ years of experience in advanced Kubernetes architectural components and their relationships.
• 3+ years of experience leading or playing a critical role in helping customers adopt Kubernetes and auxiliary cloud-native technologies at scale in production environments.
• 3+ years of experience with at least one major cloud provider (AWS, Azure, or GCP).
• 3+ years of experience in networking knowledge, including in-depth experience with Kubernetes networking.

Preferred Qualifications:

• Knowledge of best practices for operating systems security and their application in cloud-native technologies.
• Experience embedding monitoring in designed solutions and understanding the pillars of observability.
• Experience designing enterprise-grade Kubernetes-based systems.
• Familiarity with automation tools and technologies for repetitive tasks.
• Ability to provide well-structured technical reasoning and insights about various technologies in the CNCF landscape.
• Demonstrated ability to make informed recommendations for cloud-native solutions based on technical and business needs.