Calendar Management and Meeting Logistics
- Provides strategic calendar management and time planning support, while upholding the highest degree of integrity (e.g., highly sensitive, highly confidential topics) and maintaining confidentiality.
- Manages and owns calendar, meeting preparation, and logistics based on knowledge of manager and business needs.
- Uses executive maturity and judgment with full knowledge of business context to identify and coordinate delegates, execute decisions around prioritization and maintain constant communication with manager and central staff.
- Manages
Cross-Functional Collaboration and Communication
- Strengthens and utilizes a vast internal and external network to enable team and leader's work.
- Proactively drives communication and liaises between executives, central teams, and other business partners to share information and practices that drive efficiency.
Discipline Growth and Development
- Provides leadership and actively participates in the Business Support community.
- Mentors Business Support professionals, contributes to organizational culture, and drives recruiting and onboarding processes.
Team Management Support
- Leads team experience activities, supports recruitment and onboarding/offboarding, and manages headcount activities in collaboration with Business Managers and Chiefs of Staff.
Event Coordination and Logistics
- Manages, plans, and develops events with executive presence.
- Partners with management to understand event goals and ensures successful execution.
Leadership
- Serves as a role model to Business Support colleagues, demonstrating executive presence, professionalism, and adapts to challenging situations and maintains professional composure.
Project Ownership
- Manages multiple complex projects and timelines, providing operations and project management support to leadership.
- Drives stakeholder accountability and process improvements.
Resource Management
- Owns expense management, budget tracking, statements of work, expense tracking and policy compliance.
- Partners with Finance on all aspects of budgets and headcount.
Rhythm of Business (ROB)
- Partners with executive leaders and Chiefs of Staff to build and manage annual ROB, including fiscal year calendar and executive meeting schedules.
Space Management and Planning
- Oversees space-management processes and team spaces, leads large-scale space requests, and drives space changes based on utilization data.
Travel Management
- Coordinates travel arrangements, creates detailed itineraries, manages logistics, and ensures compliance with travel policies.
External Clients and Partners
- Manages CVP speaking engagements and interactions with internal and external stakeholders in partnership with Chief of Staff and other relevant stakeholders.
Confidentiality and Trust
- Exercises the highest level of trust, discretion, and judgment in handling sensitive and confidential matters.
- andin all aspects of work