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Walmart Staff Product Manager Last Mile Delivery Driver Acquisition Onboarding United States, California 752242613
What you'll do...
The Team You'll Get To Join
As a Staff Product Management for Last Mile Delivery Driver Experience team, you will lead our product vision, strategy, and roadmaps for the platform and apps that acquires, onboards, and activates new drivers.
How You Will Make An Impact
- We are looking for a thought leader and strategist who can help identify across every phase of the driver on-boarding experience and identify our greatest enhancement opportunities.
- In a lot of ways, we function like a startup, meaning you'll leverage cross functional leadership, a collaborative mindset (understanding the impact your suggestions have on other teams' goals and OKRs), and a full range of product thinking and customer experience strategist skills across all organizations.
- Plan strategically and think tactically as a partner with business and engineering to define the future of the Spark Driver on-boarding roadmap.
- An opportunity to reshape the strategic vision for the most critical parts of our driver experience platform with research, data, a lens of cost impact and driver-first mindset.
- Inspire your team (including your business and engineering partners) by bringing new ideas and identifying high-friction pain points for them to innovate and improve upon.
- Perform exploratory analysis of contact drivers to gain deeper understanding of the problem and the impact to support cost and our key metrics
- Analyze product launch and experiment observational data; KPI and contract rate impact, communicate findings, facilitate launch/scale decision recommendations.
- Create a framework for design that is focused on building trust with our core customer, improving transparency of the experience and accelerating our agent's ability to solve contacts through proactive resolution capabilities that you'll help build.
What you'll bring:
- Are someone who feels comfortable working with ambiguity and evolving data while articulating eloquently on business requirements with internal and external senior stakeholders improving holistic app/platform experience.
- Have 5-7 + Years of experience in a high-growth environment (tech-startup), with contributor and leadership roles in product ideation, design and implementation. Launching multiple high value products and maintaining complex roadmap.
- Possess excellent communication and influence skills; proven experience of influencing other teams and stakeholders (up to the executive level), where their support is critical to success.
- Have an ability to identify upstream blockers, prioritize solutions and effectively communicate outward and upward.
- Detailed orientated with the ability to thrive in a fast-paced and ambiguous environment.
Benefits & Perks
Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.For information about PTO, see
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.For information about benefits and eligibility, see
Reston, Virginia US-07759/Hoboken, New Jersey US-10649:The annual salary range for this position is $132,000.00-$264,000.00 Sunnyvale, California US-07003/San Bruno, California US-08848:The annual salary range for this position is $143,000.00-$286,000.00 Bentonville, Arkansas US-10735:The annual salary range for this position is $110,000.00-$220,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include: - Stock Minimum Qualifications...Preferred Qualifications...
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