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JPMorgan Global Security – Employee Investigations Director Executive 
United States, New Jersey, Jersey City 
75106705

07.09.2024

As an Employee Investigations Manager in Global Security, you will lead multiple investigation teams to manage and investigate fraud across a diverse group of businesses.

Global Security protects the firm’s employee and assets throughout the world. This role, which directly reports into the Global Head of Employee Investigations, includes providing strategic direction and oversight of the employee fraud and conduct investigation services for all lines of business in North America. This role requires expertise in handling investigations ranging from routine to sensitive and complex, developing controls and conduct risk management recommendations, briefing key stakeholders in the firm, coordinating reviews with Human Resources, Legal and Compliance partners, staying abreast of industry trends and solutions and interacting with external law enforcement, regulatory and enforcement agencies.

Job responsibilities:

  • Manages the investigation process for employee fraud and conduct matters. Focuses on ensuring high quality and timely investigations with required evidence, loss mitigation, well written summaries and risk/control observations.
  • Develops and maintains strong relationships with Human Resources and key control partners in Legal, Compliance, Risk and LOB Control groups. Works closely with these groups to remediate risks to the firm.
  • Represents Global Security in corporate and line of business forums to report on complex cases and emerging trends.
  • Maintains a strong relationship and working partnership with state and federal law enforcement and regulatory agencies.
  • Ensures highly sensitive matters and confidential information are protected and only shared with individuals that need to act upon the information.
  • Maintains appropriate controls within the investigation process to ensure compliance with regulatory requirements, firm policies and Global Security’s risk and control framework.
  • Provides direct oversight to investigation managers and delivers feedback and performance management over the investigation teams.
  • Briefs the Global Head of Employee Investigations timely and appropriately on employee fraud and conduct cases and emerging trends.

Required qualifications, capabilities, and skills:

  • 10+ years overall of experience in conducting employee fraud and conduct investigations in either law enforcement or financial services industry.
  • 8+ years of experience in a leadership role overseeing investigation teams.
  • Bachelor’s degree with focus in Criminal Justice, Business or equivalent business experience and professional certifications.
  • Excellent written and verbal communication skills with an ability to articulate complex matters in an easy to understand manner for relevant audiences in the firm.
  • Demonstrated ability to build cross functional relationships and be viewed as a trusted advisor.
  • Ability to make independent and appropriate decisions on regulatory reporting matters in accordance with established bank policy and regulatory requirements.
  • Proven experience as a strategic and innovative thought leader. An individual who can motivate and influence others in a supportive and positive manner.
  • Effective in presenting to executive level management in the firm and senior level government and law enforcement authorities.

Preferred qualifications, capabilities, and skills:

  • Experience in court room testimony and legal depositions
  • Experience with investigating employee conduct matters, insider cyber security threats, and other emerging criminal activity
  • Industry recognized certifications like CFE or PCI