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Honeywell Sr Field Service Supervisor United States 750017161
14.08.2024
Develop skills, information and management discipline necessary to deliver services in a timely manner at planned gross margins leveraging HPS tools, processes and best practices.
Monitor service financial performance on a monthly basis and review available to spend versus actuals for different contracts.
Continuously improve service operational metrics.
Support the implementation and compliance of productivity enhancing processes related to service delivery.
Ensure that contract escalation and renewal opportunities are maximized against plan and cancellations are controlled at plan level.
Participate in estimate review process prior to jobs or contracts being quoted to ensure labor estimates are correct and that the work is achievable from a technical perspective. Ensure that subcontracts, where applicable, are complete and documented.
Partner with other Field Service Leader and Project Management Leaders in Branch or District to ensure that the most effective resources are allocated to service jobs within and outside the Branch or District.
Ensures service contracts, additional works and small service projects are resourced properly.
Develop relationships with local subcontractors to ensure an adequate pool of subcontractor resources are available.
Develop relationships with local subcontractors to ensure an adequate pool of subcontractor resources are available.
Develop strong relationships with Sales, Services and Solutions Leaders to ensure
Effective sales to operations handovers
Effective sales to operations handovers
Optimize utilization of resources
Maximize pull through of service and installed projects.
Ensure safe and healthy work environment through effective communication, training, equipment/vehicle maintenance and facilities improvement.
Ensure fire and security industry codes and standards are upheld. Ensure industry codes and standards are upheld as well as ensure that local statutory requirements are upheld.
WE VALUE
- Previous industry experience
- Excellent communication skills
- Demonstrated ability to influence at varying levels across the organization
- Demonstrated ability to operate independently
- Ability to use experience to appropriately apply the established standards
- Demonstrated ability to effective manage a team
- Previous customer service experience
- JOB ID: HRD237638
- Category: Customer Experience
- Location: 1965 Alembic City Avenue, Alembic Road,Vadodara – 390003,Vadodara,390003,India
- Exempt
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