To comply with U.S. federal government requirements, U.S. citizenship is required for this position
Being the cybersecurity partner of choice, protecting our digital way of life.
Your Impact
- Build Terraform code and terragrunt terragrunt
- Build automation work follow using python or go code
- Build BGP and networking monitoring/ remediation tools
- Engage with customers on escalations to provide remediation
- Software Architecture and Scalability
- Design and enhance software architecture to improve scalability in networking like BGP, OSPF, service reliability, capacity, and performance
- Collaborate with development teams to ensure applications align with infrastructure requirements, focusing on scalability and reliability
- Automation and Infrastructure Provisioning
- Write automation code for provisioning and operating infrastructure at a massive scale
- Work with Dev/QA teams to build pipelines and automation for delivering and deploying applications to production
- On-call Support and Incident Resolution
- Participate in occasional on-call rotations to support the infrastructure
- Investigate incidents, formulate hypotheses, and identify root causes to solve issues promptly
- Write postmortem reviews and provide remediation recommendations
- Cross-Functional Collaboration
- Provide technical assistance to Systems Administrators (SA), Systems Engineers (SE), Customer Support (CS), and Professional Services (PS) teams regarding the product
- Identify missing product features and communicate them to the Product Management (PM) teams
- Customer Interaction and Collaboration
- Work with external parties and clients, participating in Proof of Concept (POC) and Proof of Value (POV) activities with SEs and SASE architects for customers
- Conduct customer training sessions and technical webinars
- Identify gaps and collaborate with PMs to make features accessible to customers
- Continuous Improvement
- Collaborate with PMs to characterize new features and establish a vision for the product's evolution
- Actively seek ways to enhance the infrastructure, streamline processes, and improve overall system efficiency
Your Experience
- Bachelor's or higher degree in Computer Science, Engineering, or related field or equivalent military experience required
- CCIE in switching, routing
- Strong knowledge of IPv6, and Nat64, IPv6 subnetting
- Proven experience in designing, implementing, and maintaining scalable and reliable infrastructure
- Strong proficiency in automation scripting and infrastructure as code (IaC)
- Excellent problem-solving skills and the ability to troubleshoot complex issues
- Effective communication skills, both written and verbal
- Experience working in collaborative, cross-functional environments
- Demonstrated ability to lead and mentor teams
- Python/Go programming
Additional Requirements
- Availability for occasional on-call support
- Willingness to engage with customers directly and represent the technical aspects of the product
All your information will be kept confidential according to EEO guidelines.
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be between $144,200/yr to $233,200/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .
