Amazon Principal Operational Excellence Solutions 

United States, Texas, Austin 

747385870

The transformation from traditional linear distribution architectures to cloud architectures is accelerating at an amazing pace. This principal autonomous role will focus on customer-facing guidance through remote and on-site engagements, and participation in the global architecture guidance leadership. Your role will be a thought leader and a community leader within AWS with a focus on the development and improvement of prescriptive guidance that will help AWS customers identify their operational excellence requirements for workloads on AWS. You will then be available as a consultant during the development and operational phases. You will work with our product teams to define requirements and features desired by our customers. You will be a member of the global architecture subject matter experts, ensuring success for customers that develop and operate workloads in the AWS Cloud. You will also be speaking at AWS events and developing whitepapers, creating and delivering labs, and creating other content, including reference
implementations.Key job responsibilities
• As a trusted advisor, solve some of the most complex and large-scale challenges faced by AWS customers, ranging from rapidly growing cloud-native start-ups to global enterprises migrating to AWS.
• As a Thought Leader, provide the focus to a community of Subject Matter Experts to create content that will better deliver prescriptive guidance to AWS Customers. If curation of guidance from communities is not possible, author the content firsthand.
• Constantly gather feedback from AWS customers to gain a deep understanding of their needs and technical challenges, and to ensure they achieve the greatest value from AWS as they scale.
• Collaborate, research, develop, validate, and publish customer-facing technical content as reference architectures, best practices, blogs, and other artifacts.
• Collaborate with and support broader AWS teams, Professional Services, and AWS Partners in order to deliver maximum value to customers.
• Influence customers and internal stakeholders to adhere to AWS guidance.
• Present advanced level guidance content to customers. Take part in and lead deep-dive education and technology design exercises to help customers throughout their digital transformation lifecycle from adopting cloud to creating world-class Well-Architected solutions.
• Collaborate with product and engineering teams on product definition and bringing new features and capabilities to the platform.
• Lead large organizational initiatives, serving as a key influencer and contributing to strategic planning.
• Program-manage through creating and validating a strategic roadmap, with multiple completion milestones and reviews.
• Help with uplifting and enablement for implementations and capabilities of customers, while mentoring other AWS field team members.
• Contribute to the growth of the organization by helping to hire, coach, and mentor other members of the team.
• This position can have periods of up to 20% travel.
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?Inclusive Team CultureMentorship & Career Growth
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Work/Life Balance

- Technical degree required; bachelor's degree in Computer Science or Engineering or related technical field of study.
- 10+ years of hands-on experience as a Solutions Architect/Consultant (strategizing, business planning, reviewing, deploying, managing and architecting workloads in a production environment).
- 5+ years of experience in technical thought leadership within infrastructure or cloud-computing. Experience in publishing technical blogs and papers on the cloud business and technical architectural best practices.
- Have a demonstrated ability to think strategically about business, product, and technical solutions.
- Ability to work effectively and globally, across internal and external organizations.
- Ability to mentor, coach, and develop emerging technical resources.
- Program management experience.
- Excellent writing and influential communication skills.

- Relevant industry and technical cloud certifications (AWS Solutions Architect Professional).
- Knowledge of distributed systems design and implementation or equivalent
- Knowledge of large-scale automation and workflow management or equivalent.
- Knowledge of database design and implementation or equivalent
- Experience architecting, migrating, transforming or modernizing custome requirements to the cloud.
- Familiarity with AI/ML/GenAI technologies and their application on content management lifecycle.