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PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATIONDirect to Consumer eCommerce is expected to achieve double digit growth over the next two years. Beyond sales, the impact we can create on every consumer thanks to DTC, eCom and Partner Programs is massive and unique.
The Manager NAM SCM eCom Excellence is responsible for coordinating and driving the DTC roadmap with focus on alignment with Sales and markets on Key Initiatives, Performance improvement and tactical alignment as needed.
• Support the development, planning and execution of Supply Chain DTC eCommerce initiatives
• Build on partnerships with stakeholders in NAM Supply Chain, eCom Sales & Planning, analytics and IT to enable alignment on day-to-operations and facilitate consistency between expectations and capabilities through proactive communication
• Act as a trusted partner to DTC commercial teams by communicating performance, capabilities, new implementations and escalations.
• Support assigned projects effectively with timely communication on project progress and results to Senior Management and stakeholders
• Contribute significantly to continuous improvement of Supply Chain DTC capabilities
• Monitor performance of Supply Chain DTC initiatives against targets - identify deviations and initiate necessary changes
• Drive or support system and process enhancements that help improve the DTC SCM related KPIs
• Identify and implement improvement opportunities
• Work closely with the NAM Supply Chain market teams and the global DTC teams to support implementation of solutions efficiently
• Maintain toolkit and best practices
• NAM Market (functions within SCM and Commercial/DTC functions Global Sales (e-com)
• GOPS
• GSCM
• Finance NAM + SCM
• IT
• Proven collaboration and people skills
• Good communication skills, especially when interacting with different levels of business
• Ability to mediate, convince and build consensus between cross-functional stakeholders with different objectives
• Ability to work in a fast-paced environment with different international cultures
• Business- and solution-oriented mindset
• Good knowledge about Omnichannel, fulfilment, and e-com and Retail
• Self-initiated and pro-active mind-set
• Strong analytical skills
• Ability to think end-to-end and operate cross-functional and good understanding of external business drivers
• Team player
• High level of system knowledge (MS Office suite, SAP AFS, SQL Server)
• Fluent in English both verbal and written
REQUISITE EDUCATION AND QUALIFICATIONS
• Bachelor’s degree in Business or Supply Chain Management from a College or University. We welcome the equivalent combination of education and experience in lieu of a degree
• Minimum 3 years work experience in one or more Supply Chain Management, Business, or Finance functions in a global company, ideally in the sporting goods industry.
• CPIM, Lean Six Sigma Certification a plus
• University degree, PMP and lean sigma certification preferred, MBA is a plus
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