EY AMI Digital Grid - Supply Chain Operations Manager Senior 

Canada, Ontario, Toronto 

744955977

Our clients operate in a world where achieving and sustaining performance is more difficult than ever. As a performance improvement professional, you will be focused on helping them grow and turn their strategy into reality. You'll work in high-performing teams that drive growth and deliver exceptional client service, ensuring you play your part in building a better working world.

Your career is yours to shape. The strength of our global network, combined with local empowerment and a relentless focus on winning in specific markets, mean you'll gain valuable experience across different geographies and sectors. So, whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

The position serves as a Manager or Senior Manager in the Digital Grid practice at EY Canada. You will be working in the digital grid domain to design and deliver /smart metering (AMI) programs. You will be responsible for the design, development and deployment of business solutions including benefit and cost analysis, process design, use case definition, business and functional requirements, and integrations with upstream and downstream systems. You also will be expected to provide business development assistance, as well as work with and lead small to large teams onshore and offshore.

Your key responsibilities

• Manage the delivery of engagements, including the definition of AMI business processes, business and functional requirements and use cases associated with AMI/smart metering
• Collaborate actively with subject-matter professionals, product owners, end users and client stakeholders
• Provide strategic insights and oversight for team members, anticipate client needs and be responsive to clients as part of engagement delivery; monitor service quality in respect of specific client requirements
• Successfully manage engagements to schedule and budget
• Stay up to date with industry trends, developments, technologies and new digital grid technology capabilities; actively share these with team members and apply to existing engagements.
• Model effective collaborative behaviors when working with individuals, teams, clients and technology partners
• Participate in new business opportunities by developing ideas and solutions
• Assisting in proposals and commercial propositions that align with customer needs and differentiate EY from the competition
  

Skills and attributes for success

• Build credibility by knowing what's happening in clients' businesses and with their competitors
• Effectively navigate ambiguous and complex relationships and contexts with a very good level of emotional intelligence, leveraging differences, asking questions, and supporting coaching and feedback
• Adapt to varied cultural and personal styles to work effectively with others' differences, concerns, and motivations
• Develop an inclusive culture in which timely, authentic feedback and coaching are provided to all colleagues and team members and help mentor, coach, and counsel team members
• Identify and evaluate new ideas, better ways of working, technologies, or external products to expand EY capabilities
• Demonstrate passion in promoting EY strategy, services and values

To qualify for the role, you must have

• A bachelor's degree and 5 to 8+ years of AMI/Smart Metering experience through operations or delivering consulting services to Power and Utilities clients
• A solid understanding AMI-specific metering operations, business processes, use cases, business value and AMI vendor landscape
• Specialist AMI experience should cover working with a broad range of AMI and related systems and technologies including but not limited to AMI communications technologies, head end systems, meter data management systems
• The flexibility to expand horizons and gain competence in multiple digital grid domains
• Excellent communication skills (written and verbal) and the ability to clearly communicate with leadership and colleagues about technical capabilities, limitations, issues and recommendations
• Be highly organized, detail-oriented, independent and resourceful
• The ability to manage complex technical projects with diverse global stakeholders
• The willingness and ability to travel up to 60% of a work schedule

Ideally, you'll also have

• A degree in Information Technology, Engineering, or related field
• Experience with stakeholder management, client handling, workshop facilitation with technical teams

What we look for

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

• Support and coaching from some of the most engaging colleagues in the industry
• Learning opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.