As an Infrastructure Engineer III at JPMorgan Chase within the Cybersecurity & Technology Controls, you will leverage your extensive knowledge of software, applications, and technical processes in the infrastructure engineering field. You will apply your technical expertise and problem-solving skills across various applications of moderate scope.
Job responsibilities
- Applies technical knowledge and problem-solving methodologies to projects of moderate scope, with a focus on improving the data and systems running at scale and ensures end to end monitoring of applications.
- Resolves most nuances and determines appropriate escalation path.
- Executes conventional approaches to build or break down technical problems.
- Drives the daily activities supporting the standard capacity process applications.
- Partners with application and infrastructure teams to identify potential capacity risks and govern remediation statuses.
- Considers upstream/downstream data and systems or technical implications.
- Take accountability for making significant decisions for a project consisting of multiple technologies and applications.
Required qualifications, capabilities, and skills
- Bachelor’s Degree in Computer Science, Cybersecurity, Data Science, or related disciplines
- Minimum of 3+ years of experience working on support of products / infrastructure
- Strong knowledge of one or more infrastructure disciplines such as hardware, operation systems, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments
- Strong knowledge of one or more scripting languages (e.g., Scripting, Python, etc.)
- Strong communications skills, verbal, written, ability to drive meetings and knowledge sharing sessions to teams.
- Experience with multiple cloud technologies with the ability to operate in and migrate across public and private clouds.
- Drives to develop infrastructure engineering knowledge of additional domains, data fluency, and automation knowledge.
- Knowledge and hands on experience with tools like (Jira, Confluence, ServiceNow, Netcool)
Preferred qualifications, capabilities, and skills
- Hands-on experience with AWS, Azure, GCP, or other cloud environments and hold relevant cloud certifications.
- Utilize Terraform or other infrastructure-as-code technologies for cloud resource management.
- Implement CI/CD pipelines, perform code reviews using GitHub, and automate processes with Python and scripting.
- Knowledge of observability tools and SRE best practices to monitor and optimize cloud operations.