PayPal Sr Manager Product Management 

United Kingdom, England, City of London 

743771935

In this role you will work closely with the Global Markets team and in particular the SMB and Partner teams (but not limited to) across EU to define, build and roll out new customer centric products and provide product leadership to the market leader. You will also work closely with the central product organisation to define local market product and customer needs and ensure the execution of market-level fit of any new product coming to market.

Essential Responsibilities:

• Drives product strategy with cross-functional stakeholders consistent with the shared vision for the product.
• Plans and implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
• Assesses the customer experience and customer needs in product requirements and decision making.
• Sets up data gathering mechanisms relative to the metrics that inform the success of products including usability studies, research and market analysis.
• Leads workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
• Oversees product profitability measures, including budget.
• Plans operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with product leadership as needed.
• Partners with content strategists, data scientists, product designers and user experience researchers.
• Maximizes efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard.

Minimum Qualifications:

• Minimum of 12 years of relevant work experience and a Bachelor's degree or equivalent experience.
• Previous management experience

Preferred Qualification:

• ​Essential qualifications please update:

  Be the market product & customer expert through deep expertise on PayPal’s own products as well as competitor’s. Develop and implement a localized product strategy tailored to the SMB market in the country Articulate local customer needs and problem statements to the central product organization to drive customer centric product development and represent gaps Define product requirements & strategy based on local market customer and technology insights. Translate business strategy into product strategy by partnering closely with the market leaders Work with the international product manager to create local PRDs. Ensure product readiness from a local market perspective (Alpha & Beta tested) Ongoing product performance monitoring to ensure early detection and resolution of issues along the XO journey. Translate learnings into recommendations and present to global product leads. Collecting customer voice and customer needs

  Preferred Qualifications:

  • Self-starter and organized; strong communication skills
  • Deep knowledge about payments and SMB
  • Simplify complex programs through a matrixed organization with a One Team mindset
  • Be a customer advocate.
  • Think strategically – be able to pivot based on company and/or market context
  • Be comfortable with ambiguity, and chart ways forward even with imperfect information.
  • We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.

Our Benefits:

Any general requests for consideration of your skills, please