Qualcomm Staff Business Process Analyst 

United States, California, San Diego 

7385796

Job Area:

As a Business Process Analyst dedicated to our SRE team, you will:

• Collaborate with cross-functional teams to understand business processes, identify pain points, and propose improvements.

• Analyze existing workflows, identify bottlenecks, and recommend process enhancements.

• Work closely with SRE engineers to ensure seamless integration of process improvements into our systems.

• Develop documentation, standard operating procedures (SOPs), and training materials.

• Participate in project planning and execution related to SRE initiatives.

• Monitor key performance indicators (KPIs) related to process efficiency and effectiveness.

• Lead End User Training and provide users process and systems training.

Examples of regular activities:

· Business Engagement and Requirements Gathering

· Solutioning Workshops

· Developing Functional Specifications

· Process Definition/Documentation

· Creating Training Documentation

· Conduct Demo’s and User Training

· Process Mining and Enhancement Sessions

· Testing Solutions

· Facilitating User Acceptance Testing

· Post-Production Solution Stabilization

· Ad-hoc Production Support

A background with hands on experience in business solution life cycle and deploying cross functional system-based solutions is highly desirable. The experience should consist of writing requirements documents and functional specifications that capture business requirements thoroughly yet, succinctly

Minimum Qualifications:

• Bachelor's degree in Business, Engineering, Operations, or related field.

• 5+ years of related business process analysis experience.

Preferred Qualifications:

• Master's degree in Business, Engineering, Operations, or related field.

• 7+ years of Supply Chain, Engineering, Operations, or related work experience.

• 6+ years of experience with analyzing complex data sets.

• 3+ years of experience working in a large matrixed organization.

• 2+ years of work experience in a role requiring interaction with senior leadership (e.g., Director level and above).

• 1+ years in a technical leadership role with or without direct reports (only applies to positions with direct reports).

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.

Pay range:

$101,500.00 - $152,500.00