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Honeywell CX Op Exc Professional Mexico 73698324
13.06.2024
Excellent communication is required as well as a broadly thinking team player. He/she will be able to work efficiently in a high-pressure environment and remain calm in any circumstances.
Responsibilities
- ensuring the successful and timely booking, delivery and billing.
- Clear concise communications with local office support & Operations
- Work within guidelines of Global policies and processes, utilization of a COE and local office support model to maximize productivity
- Develop and maintain effective working relationships on a regional scale with internal customers, PMT Business Leaders, Logistics and ISC personnel
- Own order to cash workflow to ensure excellent service is delivered through appropriate staff planning and scheduling
- Learn best practices from developed team.
- Order Processing & Order Management
- Follow & Comply with Customer Experience policies
- Understands how different functions within his/her own organization interrelate to each other.
- Understands and is familiar with the Honeywell values. Understands the importance of health and safety in the workplace.
- Good knowledge of ERP a plus
YOU MUST HAVE
Preferred minimum of 2 years’ experience in a Customer Services environment.
· Bachelor's Degree in any discipline
· English communication skills
Experience in SAP
· Good understanding and operational experienceAdditional Information
- JOB ID: HRD229742
- Category: Customer Experience
- Location: Av. Santa Fe No 94,Torre "A" piso 1,Mexico City,CIUDAD DE MEXICO,01210,Mexico
- Nonexempt
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