Uber Regional Operations Manager Uber Direct 

United States, West Virginia 

736271080

About the Role

The Regional Uber Direct team focuses on enabling 10+ markets in EMEA to grow the Direct business. We are looking for a Product Champion for all things Money (Pricing, Invoicing, Billing, Collections). You will work with local, regional and global stakeholders to shape the future of Uber Direct, gain support from internal and external stakeholders, drive execution and be an owner of data-driven decisions and results. You will partner with the leadership team and will be accountable for delivering the Direct roadmap.

What You’ll Do

• Collaborate with local, regional, and global partners (including Operations, Product, Finance, Tax, Legal) as you seek to support Uber Direct's seemless operations in EMEA
• Build credibility and deliver value as a project owner and be in charge of end-to-end program management of key tasks and initiatives with strong follow-ups
• Proactively surface opportunities to drive operational excellence by conducting data-driven analyses, deep-diving into operational metrics, getting consensus from cross-functional partners, and crafting and implementing new operational processes
• Synthesizing varying inputs (e.g. quantitative analysis, product briefs, market feedback) to come up with recommendations and drive alignment
• Responsible for setting up new and automating/ improving all processes related to Uber Direct money-related topics (e.g. merchant pricing, billing/invoicing, collections, etc.)
• This role encompasses the ability to coordinate and collaborate on projects on regional and local levels and communicate to all levels of stakeholders (from most junior up to the highest level executives)

What You’ll Need

• 2+ years of hands-on experience with operations, data analytics, operational excellence, project management
• You're a self-starter and take initiative to seize opportunities: The Direct team is evolving every day and requires highly motivated individuals that thrive in a fast-paced environment, have high adaptability to change and the ability to execute quickly (pivoting from long-term thinking to immediate action tactical responses)
• Shown ability to collaborate and build trust with diverse stakeholder set including senior leadership
• Passion for solving ambiguous and complex problems - experience with demonstrating quantitative and qualitative sources to translate complex problems into clear, concise, and practical solutions. You need to be structured and have attention to detail
• Proficiency in SQL

Preferred Qualifications

• Industry expertise in the on-demand / same-day delivery space
• Experience with working with Product in a global organization
• Affinity and interest in financial processes, such as billing and (tax) invoicing
• Familiarity with a regional / central role

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .