Palo Alto Principal / Sr Director Services Strategy & Operations 

United States, California 

735487388

* This role is based out of our Santa Clara CA headquarters and will have a hybrid work schedule of at least 3 days/week in office

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Structure and analyze complex business problems, develop hypotheses, and present data-driven recommendations
• Collaborate with cross-functional stakeholders to gather insights, co-create deliverables, and drive execution to achieve business goals
• Develop high-quality deliverables for executive-level consumption, including business cases and roadmap/execution plans
• Support strategic business planning and change management processes while fostering strategic capabilities across the organization
• Drive transformative change within the organization, wearing multiple hats to make a significant impact
• Own the operating cadence of accountability for all goals and drive program management and operating performance
• Enhance operational effectiveness and efficiency by scaling & improving core business processes and tools
• Develop and lead the post-sales Strategy & Operations team. Manage matrix teams to achieve post-sale business and customer objectives

Your Experience

• 8+ years of post-MBA experience or 12+ years total experience, with a minimum of 2 years in management consulting, or top-tier tech strategy or business operations roles
• Bachelor’s degree or equivalent experience mandatory. Preferred academic credentials include an MBA or similar qualifications or equivalent military experience required
• Strong verbal and written communication skills with the ability to engage with senior audiences and bridge business and technical discussions
• Proven relationship-building and influential leadership skills
• Long term strategic outlook with ability to project manage, oversee large-scale transformations and break them down into achievable & measurable roadmaps
• A proactive self-starter with exceptional problem solving & analytical skills who excels in fast-paced, high-growth environments
• Great teammate, willing to passionately roll up their sleeves and work cross-functionally with an “operator” mindset to get things done
• Ability to create diverse teams and a customer obsessed, outcomes focused culture
• Expertise in the SaaS and/or Enterprise Services industry is preferred. Knowledge and experience in AI/ GenAI solutions and post-sales function is a plus

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $253000/YR - $346500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.