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Palo Alto Global Sales Support Specialist 
United States, Texas, Plano 
735038223

02.09.2024
Description

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

Each request for assistance from a Major Account Manager is prioritized for completion on the basis of revenue acquisition, customer relationship building and other forms of determining timing requirements.

Your Impact

  • All Product quoting
  • Order tracking
  • Internal processes and procedure research
  • Asset Verification
  • Deal registration review
  • Provide excellent customer service while following up on order status, purchase order corrections or issues, etc.
  • Willingness to work extended hours depending on month-end or quarter-end workload
  • Possible differentiated shifts available to accommodate global deal registration flow
  • Direct interaction with channel partners, customers, sales professionals, channel selling team and sales operation
  • Additional responsibilities assigned as needed

Your Experience

  • 2+ years of related experience
  • Excellent written and verbal skills
  • Proven critical thinking abilities
  • Detailed oriented and possess excellent time management discipline
  • Proficiency with G Suite products
  • Be able to cultivate relationships with key procurement personnel at distributors or direct resellers
  • Experience in CRM system preferred (Salesforce.com highly preferred)

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $55,700/yr to $90,100/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.