Amazon Sr System Development Engineer Traffic Engineering 

United States, New York, New York 

732871550

In this role, you will have the opportunity to work across the entire company. You will work directly with partners and stakeholders, like Alexa, Amazon.com, Kindle, various AWS teams, etc. System Development engineers troubleshoot, debug, evaluate and resolve computer-identified alarms, make feature enhancements, bug fixes, systems management, perform software deployments and migrations, host management and automate routine operational tasks. The position requires a combination of strong troubleshooting, technical, programming/scripting and communication skills and includes a mix of on call and operational tasks and involves small to medium level software development work. Responsible to develop tools and automation to achieve human free operations. You will ensure current (and upcoming) AWS services meet the evolving needs of Amazon. This role offers excellent career opportunities across multiple domains.Key job responsibilities
Your work will encompass both tactical and strategic elements, including performing Technical Promotion Assessments if eligible. You'll impact team goals, technical strategies, dependencies, resilience, and performance. By reducing complexity and identifying risks at various levels, you'll contribute to improving operational excellence and streamlining processes across teams. Additionally, you'll troubleshoot complex problems, decompose difficult challenges into manageable projects, and define and apply engineering, testing, and operational excellence standards for your team.A day in the life
A typical day for a Sr SysDE entails collaborating with the operations team to assist engineers and offer technical guidance. Following this, you'll engage with customers to grasp their challenges, translating them into actionable requests for internal service teams or coordinating with AWS support for issue resolution or onboarding. Additionally, you'll maintain a dedicated channel with AWS-Plus teams to escalate, prioritize, and brainstorm solutions for customer issues. Participating in on-call rotations, you'll swiftly address incidents and enhance visibility through operational excellence calls. Furthermore, you'll design and create tools to aid on-call engineers in swiftly identifying and resolving issues, optimizing efficiency.
New York, NY, USA

- 5+ years of systems design, software development, operations, automation, and process improvement experience
- 5+ years of programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby experience
- Bachelor's degree
- Experience with CI/CD pipelines build processes
- Proficiency in cloud technologies, particularly AWS, and expertise in hosting services natively are essential. Familiarity with the steps involved in migration, from assessment to execution, is crucial for successful transitions. Effective communication skills are necessary for engaging with customers, understanding their pain points, and translating them into actionable solutions. This includes not only technical proficiency but also the ability to convey complex concepts in a clear and understandable manner, fostering collaboration and ensuring customer satisfaction throughout the migration process.

- Experience with distributed systems at scale