Honeywell Tech Support Specialist 

United States 

732005501

You will report directly to our Support Manager and you'll work out of our Northford, CT location.
• Provide technical support to customers, troubleshooting and resolving complex issues.
• Collaborate with cross-functional teams to address customer inquiries and escalations.
• Document and track customer interactions and solutions in our support system.
• Identify and communicate customer feedback for product improvement.
• Stay up-to-date with product knowledge and industry trends to provide accurate and timely support.

The annual base salary or/

YOU MUST HAVE

• Experience in technical support or a related role.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and customer service skills.
  

WE VALUE

• Degree in a technical field.
• Experience in the fire alarm industry.
• Knowledge of fire alarm control panels and devices.
• Certifications in relevant technologies (e.g. Electrical or other IT related fields).

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• JOB ID: req461430
• Category: Customer Experience
• Location: One Firelite Pl,Northford,Connecticut,06472,United States
• Nonexempt
• Due to US export control laws, must be a US citizen, permanent resident or have protected status.