Job DescriptionManages all relationship management activities for clients in the assigned business segment and/or geographical region (DACH & CEE). Reviews and recommends objectives and procedures; administers policies as they affect the operational/product area. Identifies business opportunities and solicits referrals. Coordinates the business development programs and call schedules. Manages client negotiations; pricing of the product within the target rate of return; proper documentation and closing the transaction; and compliance and conformance with company policy and regulatory requirements. Monitors and analyzes relationship plan results and account activities. Develops solutions for problem accounts.
This rolea ‘controlled function’ as defined by the Central Bank Reform Act 2010 Regulations 2011.
Accountabilities for your role - what are you expected to do?
- Manage a Portfolio of Tier one Technical and referral Partners in region
- Strong Languages skills: Fluent English and German. Additional european language will be an advantage
- Highly structured and organized with competencies in managing complex multi-market solutions, customer interactions and matrix relationship building.
- Build strong partnerships that will support the strategic growth of Elavon business across all Verticals
- Be able to clearly articulate Elavon's technical solutions to strategic partners
- Build robust processes to support the Management of Key Accounts
- Interface with all other internal departments (e.g. C&R, Business Development, Technical solutions) as required to ensure that partner opportunities are managed quickly and effectively through to conclusion
- Grow the portfolio for partners by having a clear understanding of the partner and their pipeline
- Forecasting and pipeline management
- Achievement of all portfolio and new business targets
Risk
- Appropriately identify and manage risks, in compliance with applicable laws, rules and regulations, and Company Policy.
Drive for results
- Hold self and others accountable to achieve meaningful results consistently.
Ethics and Trust
- Maintain high ethical standards; gain the confidence and trust of others through honesty, integrity and authenticity. Conducts him or herself honestly and ethically; adheres to a core set of values and standards appropriate to the situation and acts; accordingly, is consistent in own words and actions; inspires trust and respect by dealing openly with people; keeps confidences and admits mistakes.
Qualifications Required to perform your Role?
- sales experience in the financial services industry.
- Ability to travel across Europe
- Strong Language skills: Fluent in English and German. Additional language will be an advantage
- Driving license category B
- Acquiring market knowledge
- Open to learn
Technical Competencies for your Role - what are you expected to know? (software, programs, skills)
- Strong understanding of all products and services applicable to target client segment
- Thorough knowledge of applicable policies and procedures
- Working knowledge of all organization products and operations
- Demonstrated sales and marketing skills and abilities
- Strong organizational and managerial skills
- Ability to work independently and in teams
- Ability to develop and administer budgets
- Excellent interpersonal, verbal and written communication skills
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