, Operations, Finance or related field AND 4+yearswork experience in program management, process management, process improvement
OR equivalent experience.
A fluent command of English proficiency in verbal & written communication.
Preferred Qualifications
Good understanding of licensing models
Good understanding of sales excellence process
Ability to understand data models, trend analysis
Strong focus on tactical action and strategic thinking with commitment to identifying opportunities for improvement, working with little supervision, and driving consensus
Prioritization skills and proven problem-solving abilities to manage uncertainties while handling multiple priorities, particularly when confronted with time-sensitive issues that require collaborative evaluation and resolution across team boundaries
Presentation skills and ability to engage senior leaders
Work ethic with the ability to multi-task and prioritize
Passion for technology, innovation, and leading change – a growth mindset is essential
Process and project management skills and experience
Responsibilities
Serve as a trusted advisor for deal management in assigned markets
Stakeholder management:
Develop impactful relationships with Sales, Operations & other business stakeholders to deliver a best in class deal management experience to maximize revenue booked
Collaborate with field/ subsidiary sales & licensing stakeholders on pipeline management, which includes creating and managing workback plans, track deal statuses and arrivals
Communicate skillfully to align expectations with field/ subsidiary sales & licensing stakeholders when it comes to critical deals (especially at month/quarter end)
Provide accurate deal and order volume forecasts
Partner with relevant teams to ensure adequate credit capacity to support the deal pipeline
Maintain deep understanding of current business processes, policies and tools that impact deal velocity and leverage internal relationships to de-risk complex and transformational deals
Understanding and applying policies and program knowledge to deal consultancy, as well as act as the escalation point for order processing and policy/program related issues
Systematically identify and analyze causal links in complex patterns or ambiguous data to understand implications of customer/partner issues and required solutions
Anticipate and action on changing conditions, identify new risks and issues and report on key issues/trends to drive process and productivity initiatives
Leadership oversight on core transactional processes for key business lines