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Apple Software Engineer Site Reliability Retail Engineering United States, Texas, Austin 731124038
Today
- 4 years of experience in incident management for large-scale, customer-facing retail applications, with a focus on impact-driven prioritization, root cause analysis, and timely resolution
- Proven 4-year track record of strong troubleshooting, problem-solving, and debugging skills in dynamic, production environments
- 4 years of hands-on experience in observability and monitoring using tools like Splunk and Prometheus, with expertise in creating complex queries and insightful dashboards
- 4 years of proficiency in at least one scripting language such as Python, enabling automation and efficient system management
- BS in Computer Science or equivalent work experience
- 2 years of experience working with relational and NoSQL databases such as Oracle and Cassandra, including writing and optimizing complex queries for scalable and efficient data access
- Willingness to participate in on-call rotations and provide weekend coverage as needed
- Experience in communicating complex technical concepts to both technical and non-technical stakeholders
- Strong problem solving skills, software development and debugging skills
- Proven track record of taking ownership and successfully delivering results
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