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Boston Scientific Senior Product Manager Customer Engagement 
United States, Minnesota, Maple Grove 
730191438

09.08.2024

Your responsibilities will include:

  • Develop and own comprehensive customer engagement strategy & tactical plan to support the CT franchise by aligning cross-functional teams, such as Marketing, Medical Affairs and R&D, among others, that activates a cadence of engagements between targeted healthcare providers, key opinion leaders and our differentiated technology to instill the business with meaningful voice of customer input and HCP partnerships.
  • Use relationship management and project management capabilities to drive a complex, high impact plan to successful completion.
  • Advise and communicate regularly with key stakeholders both internal and external to the organization, including senior & executive company leadership and key customers. This encompasses individual and team interactions, conferences, and advisory boards, in order to inform the business of key activities, learnings and VOC, as well as influence initiatives and secure buy-in and resources for customer engagement strategy and associated projects.
  • Foster collaborative relationships with customers that increase organizational understanding and presence.
  • Serve as a functional expert to external and internal customers and the broader organization: the “go-to” person for guidance, insight, and questions.
  • Maintain a frequent and robust dialog with colleagues across the organization to foster knowledge transfer and shared learning.
  • Facilitate annual needs assessments and appropriate documentation for compliance process & requirements

Required qualifications:

  • Bachelor’s degree
  • Minimum of 5 years of experience in medical device industry
  • Experience developing and maintaining relationships with interventional cardiologists
  • Excellent organizational and project management skills
  • Strategic thinking with appetite for innovation and continuous learning
  • High level of business acumen, strategy creation, and executional excellence
  • Ability to travel – up to 25%

Preferred qualifications:

  • Background in PCI procedures
  • Excellent collaboration & communication skills with senior leadership, team members and cross functional teams & leadership
  • 5+ years of marketing experience within the medical device industry

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.