Flex Program Manager 

United States, Utah, Salt Lake City 

729634704

located inUS Utah Salt Lake City Bldg 1.

Reporting to thethe

**Shift:Friday, Saturday, Sunday, Monday:4x10 schedule.

What a typical day looks like:

• Organize, plan and direct program schedules and budgets.

• In charge of tracking relevant metrics and drive action items based on results.

• Provide help, knowledge and expertise with contract negotiations as required.

• Oversee all interdepartmental activities ensuring completion of all adherences made relative a to product development timelines, delivery, quality and the required business metrics.

• Reviews program proposal or plan to resolve time frame, funding requirements, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program.

• Establishes work plan and staffing for each phase of program and arranges for recruitment or assignment of personnel.

• Manage the coordination of product life cycle activities with P&L and customer satisfaction also has control for different accounts of various complexities.

• Be the key channel of communication for customers and act as escalation in the event of customer issues.

• In charge of customer´s satisfaction reviews and corrective actions.

• Maintain current and develop additional business with customers.

• Monitor and track that project and program deliverables are met.

• Be accountable for maintaining excellent customer relations with both new and existing customers.

• Holds up production sites for projects, costs and other customer related matters through business and expertise.

The experience we’re looking to add to our team,

• +7 years of experience in a similar position

• Bachelor’s degree

• Microsoft Office (Excel, Power Point, Word.)

• Customer services experience

• Strong communication skills

• Ability to work effectively with others

• Supervisor previous experience

Here are a few of our preferred experiences:

• PMP certification is desirable

• Lean Manufacturing tools

What you'll receive for the great work you provide:

• Full range of medical, dental, and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement