Citi Group Assistant Vice President Trade Operations Readiness 

Malaysia, Penang 

728195528

Operations Readiness is a critical function in the Trade delivery model and caters to the requirement for supporting system changes for Trade Operations processes. This role requires awareness for Trade products and processes and related subject matter expertise. Good communication skills are required to manage Operations, Business, and Technology stake holders. Provide insight for operations process nuances to partners. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

This role requires passion to understand system changes and new capabilities and tie them to operations processes by creating training materials and providing trainings to operations teams. Focus on BoW to coordinate, track, and drive system Sanity and PVT.
The role requires providing visibility to senior management on the changes and corresponding commercialization and realization of RoI.

This role is aligned to Penang working hours.

Responsibilities:

• PVT Coordination for all Trade products.

• Sanity Coordination for Payable Financing, Receivable Financing, Loans along with testing Sign off coordination.

• Demo and Training for new functions and creation of training material.

• Training of Ops users on existing product processor functions.

• Expertise to be developed for Trade Products, Operations Processes across CSF, ARDF, TRIMS, Imaging, OCR.

• Critical Production issues escalation and tracking.

• Ad hoc Ops projects coordination.

• SME support to Ops for all Trade Products and systems.

• Commercialization tracking and reporting.

Qualifications:

• Bachelor’s degree with minimum 6 to 8 years’ experience in Trade Technology or Operations, preferred master’s degree with minimum 4 years’ experience in Trade Technology or Operations.

• Effective verbal and written skills

• Effective communication and analytical skills

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type:

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