Citi Group Assistant Vice President- Trade Processing 

Malaysia, Penang 

981427320

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TheResponsibilities:

• Lead a team of 15 staff in handling the Western Europe Import and Export Bills, End to End processing covering booking, acceptance and payment, Trade Service Professional (TSP), Business and Product queries

• Review service quality, production systems, and client reporting within trade operations

• Analyze complex and variable issues to resolve issues and ensure team deliverables meet performance and quality expectations

• Recommend quality reviews of cash management services, production systems, and client reporting

• Manage performance, identify areas of development/training and make recommendations for pay increases, promotions, terminations, hiring, etc. of team

• Contribute to planning, budget management and formulation of procedures

• Serve as backup to the Cash and Trade Operations Senior Manager

• Ensure transactions are processed efficiently, act as a SME (subject matter expert) and recommend process improvements

• Evaluate and recommend solutions to problems through data analysis, technical experience and precedent

• Anticipate and respond to requests for deliverables with internal and external clients and vendors

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

• To lead the functionalization project for EMEA Import and Export Bills work stream.

• This is a FULL night shift position to lead Western Europe Import and Export Bills

• The working hour is starting from 4.00/5.00pm till 1.00/2.00am.

Qualifications:

• 5-8 years of experience in a related cash and trade operations management role

• Proven experience in creating and implementing processes that result in improved business performance

• Effective verbal and written communication and analytical skills

• Willing to work staggered hours or shifts

Education:

• Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type:

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