EY SAP - Delivery Excellence Senior Manager 

United States, Illinois, Chicago 

727738605

We innovate with SAP to co-create more innovative answers, drawing on our integrated competencies in tax, assurance, transactions and risk, as well as our work in implementing and running SAP. Together, we help clients provide better outcomes and long-lasting results, from strategy to execution into operations.

As a Senior Manager in Business Architecture, you will play a pivotal role in shaping the technological landscape of our organization. You will be the linchpin connecting technology with key business functions, ensuring effective engagement and the delivery of complex solutions. Your expertise will be critical in crafting business capabilities that align with processes and deploying technological solutions to enhance operations.

• Lead the delivery of complex processes and solutions
• Drive innovation and thought leadership
• Manage commercial relationships and client engagements

Your key responsibilities In this role, you will lead teams to achieve performance objectives related to client service, quality, risk management, and sales. Your time will be spent:

• Engaging in revenue generation and client relationship management
• Leading program and project management, with necessary travel to meet client needs
• Identifying sales opportunities and collaborating on RFPs
• Managing engagement economics and developing resource plans
• Demonstrate in-depth technical capabilities and possess strong business acumen. Demonstrate ability to assimilate to new knowledge.
• Lead and deliver quality SAP projects or workstreams, or act as the delivery lead for a support operation.
• Consistently deliver quality client services. Monitor progress, manage risk and ensure key stakeholders are kept informed about progress and expected outcomes.
• Establish relationships with client personnel at appropriate levels , manage client governance and develop future opportunities.

Skills and attributes for success

To thrive in this role, you will need a blend of leadership, business acumen, and technological expertise. Additionally, you should possess:

• Strong judgment in method selection and technique implementation
• Ability to develop solutions to complex problems
• Autonomy in setting objectives and providing directional feedback

To qualify for the role, you must have

• A Bachelor's degree, with a Master's degree being highly desirable
• At least 5-7 years of relevant experience one or more SAP Module
• Strong written and verbal communication, presentation, client service and technical writing skills
• Experience managing an SAP project or workstream and project-based and support team members
• Experience managing Agile Dev\Ops delivery teams
• Experience managing offshore and remote delivery teams
• Knowledge of leading practices, benchmarking, peer company environments and prior advisory experience relevant to industry specific finance and technology functions
• Ability and comfort level researching client inquiries and emerging issues, including regulations, industry practices, and new technologies
• A willingness to travel to meet client needs; travel is estimated at 80%

Ideally, you’ll also have

• Prior consulting industry experience
• SAP Certification/s
• Experience with at least one full cycle implementation of your core module

What we look for

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.