Provide regional support to ensure the seamless service to employees in APAC on all operational HR elements (e.g. onboarding, benefits, payroll, performance management, coaching & development)
Serving as the main point of contact for all mobility & immigration queries that come into HR. Connecting with employees to understand and address questions or source the answer from other COE's while providing advisory services for managers
Coordinate immigration cases alongside our internal stakeholders as well as externally with our immigration vendor (Fragomen)
Manage all mobility-related tasks, including relocation agreements and internal mobility processing
Process Improvement: Develop, manage and evolve MongoDB People processes and procedures and maintain/update existing procedures
Keep abreast of employment law and current legislation in relation to Human Resources to better advise managers and identify risk and alternate solutions
Maintain and update content and knowledge articles in relation to Employee Experience processes
Requirements:
5+ years of related experience as Human Resources Generalist with strong experience handling mobility & immigration cases
An entrepreneurial spirit - we have a lot to build!
Experience in supporting global/distributed organizations strongly preferred
Proven experience to interpret and guide employment matters in alignment with local employment laws and regulations across multiple location across APAC (Australia, Singapore, South Korea, China, Japan preferred)
Good Analytical skills, Data-and metrics-driven, is able to take out meaningful insights based on data and base decisions on that
Comfortable in an accelerated learning environment. Focus on continuous personal and professional development
Passion in embracing operational excellence and driving ongoing improvements
Self-motivated - ability to hunt down answers and drive solutions autonomously
Act as a key change agent to initiate, facilitate and manage changes through effective planning, communication and coaching