JPMorgan Human Resources Control Manager Vice President 

United States, Delaware 

723108926

Job Responsibilities:

• Be a part of a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols. Lead others when required.
• Engage with HR business leaders to understand the business structure, assess business strategies and processes, guide risk management, and understand opportunities to make process improvements
• Evaluate the execution and effectiveness of processes and controls; Identify trends and take action to remediate gaps to enhance the quality of HR products and services
• Provide trusted leadership support for the end-to-end execution of the Risk & Control Self-Assessment (RCSA), including control gaps, weaknesses and resolutions, risk event citations, and issue resolution to reduce financial loss, regulatory exposure, and reputational risk
• Review and analyze program related data (e.g., key risk indicators / key performance indicators) to support business-related programs and strategies
• Engage with control colleagues, business leaders, operations management, legal, compliance, risk, audit, regulators, and technology control functions across the firm

Required skills, qualifications, and capabilities:

• Bachelor’s degree or equivalent experience required
• 5+ years of financial service experience in controls, audit, quality assurance, risk management, or compliance
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)

Preferred skills, qualifications, and capabilities:

• Expertise in control and risk management concepts with the ability to design, create, and evaluate a Risk & Control Self-Assessment in collaboration with business partners
• Flexible communication style with ability to engage at a senior level, including excellent influencing, negotiation, persuasion and collaboration skills
• Ability to assess risk from multiple perspectives (Legal/Regulatory/Operational/Client & Reputational) and then have meaningful business conversations, grounded in materiality and practical application
• Ability to interrogate a process and control in order to identify risk reduction opportunities. And then collaborate with owners to solve through innovative technical rather than human solutions (where possible)
• Tenacity to challenge the way we do things, especially in the face of opposition or rejection of viewpoint
• Excellent change management, decision making, problem solving, continuous improvement, executive communication and teamwork skills
• Digitalization / gaming mindset: Identifying and recommending opportunities for process improvement and simplification through automation