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IBM Delivery Project Executive - BPO Argentina, Autonomous City of Buenos Aires, Buenos Aires 7231047
16.09.2024
In this role, you’ll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
Your Role and Responsibilities
Develops an understanding about the strategic direction of the account as it relates to function and business unit. Participates in, and supports, the tactical service delivery account plan and participates in strategic account planning, as appropriate. Understands client requirements and assists in setting program objectives.Familiar with operational support requirements, service level objectives, measurement tracking, and able to accurately report status to appropriate levels of management.Their focus is on client relationship management, delivering on commitments to clients and achieving financial objectives of profitable revenue growth while creating an environment for growth and innovation.
• Experience in negotiation with clients.
• Financial operation management.
• Delivery experience.
• Experience in managing BPO operations.
• Handle MS Office (MS Excel) with excellence.
Preferred Technical and Professional Expertise
- Advanced English
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