JPMorgan Payment Lifecycle Manager 

India, Karnataka, Bengaluru 

72224466

Job Responsibilities:

Primary responsibilities include – process transactions and facilitate accurate and timely payment of invoices of various counterparties/brokers; meeting service levels, production workflows, and training.

Required Qualifications, Skills and Capabilities:

• Minimum Qualification – Graduates with a minimum of 8 -12 years’ experience in a bank, financial services/ or other service sector environment or Qualified professionals (e.g. CA, ICWA, and MBA) with 3-5 yrs. relevant experience
• People and resource management (e.g. people development, attrition, pipeline/skills monitoring, and training programs).
• Manage the performance management cycle- Objective setting, development and career planning, performance appraisal and reward & recognition for the team.
• Maintain effective Standard Operational Procedure. Improving and maintaining a controlled environment (e.g. necessary controls activities along process flow implemented, appropriate control tools in place, team members fully understand risks and related controls)
• Manage relationship with internal teams, anticipate needs, take feedback, run conference calls. Act as a point of contact for escalations and high priority requests from internal clients.
• Identify/ manage risk and control breakdowns. Conduct regular team meetings (onshore and offshore staff), 1:1s, and coaching sessions.
• Strong business knowledge i.e. Investment Banking, product knowledge in derivatives, fixed income, and equities. Working knowledge on reconciling security & NOSTRO positions, TLM breaks; accounts payable and receivable, reconciliation etc. Knowledge of accountancy, journal entries, general ledger, book keeping etc.
• Working knowledge of industry systems like TLM (trade lifecycle management), E-PI (e-Serve Payments Initiation)
• Ensure all day to day queries dealt with within required SLAs and escalate issues to the immediate manager. Maintain and publish, weekly, monthly KPI alongside Manager and participate in discussions with onshore management and teams. Knowledge of Prime brokerage / Clearing business and the regulations relevant to these business in the US/UK market

Preferred Qualifications, Skills and Capabilities:

• Project Management Certifications – PMP, Prince2 etc.
• MS-Access Database SQL Coding
• Data Analytics & Presentation