In this role, you will:
- Provide support for processing new collections, payments, trade acceptances and tracing outstanding items
- Support performance of less experienced staff and overall effectiveness of team
- Provide all letter of credit services to customers
- Perform complex services including opening letter of credits, processing payments and informing customers of discrepancies
- Assist with distributing, reviewing work, training and guiding less experienced staff
- Provide subject matter expertise and interpretation of procedures to less experienced individuals
- Process complex, non-standard and time sensitive letter of credits
- Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
- Interact with internal customers
- Receive direction from leaders and exercise independent judgement while developing the knowledge to understand function, policies, procedures, and compliance requirements
Required Qualifications:
- 4+ years of Trade Services experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
- Accounting and/or billing experience
- Demonstrated understanding of basic accounting concepts
- Experience working with letters of credit fee structures
- Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving complex customer issues
- Knowledge and understanding of Wholesale Lending products such as letters of credit and trade products
- Intermediate Microsoft Office (Word, Excel, and Outlook) skills
- Strong attention to detail
- Effective communication skills
Job Expectations:
- This position offers a hybrid work schedule
- This position is not eligible for Visa sponsorship
Posting Location:
- 1525 W WT Harris Boulevard, Charlotte, North Carolina 28262
21 Aug 2025
Wells Fargo Recruitment and Hiring Requirements:
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.