Citi Group Commercial Cards App Support TS2 -VP-JAX/New Castle DE 

United States, Florida, Jacksonville 

720274094

The Commercial Cards Applications Support Sr Manager accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term planning resource planning. Full management responsibility of a team, which may include management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations and may include budget approval.Responsibilities:

This role is responsible for performing application management and technology governance management of internal as well as third party vendor Commercial Cards applications. Engages in the initial technology risk assessment for new vendor relationships and is responsible for the onboarding, analysis, and reporting of third-party vendor managed and hosted applications.

• Experience as Credit Cards business analyst in TS2 North America Commercial platform (5-7 years preferred)
• Deep knowledge of TS2 client files and options
• Experience in performing application management as well as vendor management
• Ensures compliance of all managed applications with the Citi's Third-Party Risk Management objectives. (Experience in working with 3rd party technology vendors, a must).
• Gathering data and documentation necessary to complete the Third-Party onboarding and ongoing Citi security policy requirements.
• An innate ability to identify issues and work them to closure, including remediation and escalation where appropriate.
• Planning and facilitating meetings with Third Party and internal stakeholders, taking all meeting minutes, and managing any follow up activities relevant to Third Party performance.
• Facilitate the escalation of high-risk Third-Party incidents or perpetual performance failures affecting the compliance to Citi's Information Security Standards
• Interfacing with various Citi technology, risk and compliance teams
• Manage and ensure that the 3rd party vendor applications information in CSI is accurate, correct and up to date.
• Work closely with the Information Security teams to ensure compliance of Commercial Cards applications with Citi’s IS policies pre-contract and post-implementation.
• Experience working across a diverse set of stakeholders with positive results.
• Knowledge of mainframe and distributed architecture and protocols: NDM Connect Direct, MLI, MQ, API, XML.
• Jira, Agile, DevOps Experience

Qualifications:

• 6-10 years experience with TS2 America Commercial Experience required
• Ability to communicate appropriately to relevant stakeholders

Education:

• Bachelor’s/University degree

Anticipated Posting Close Date:

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