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HP Returns Operations Business Analyst III 
United States, Texas 
717380043

20.03.2025


Applies
Responsibilities

• Manages a broad range of moderately complex reverse supply chain processes, such as inventory and product disposition analyses, for returns operations. inventory management and identifying issues and their impact

Independently executes the remanufacturing operations analysis activities, inventory management and identifying issues and their impact.

Gathers operational performance data and metrics from operations manager and partners to synthesize information using complex analysis, develops PBI dashboards, and delivers reporting to operations and finance.

Coordinates or leads regional returns planning teams to maintain and enhance the current business processes. Identifies opportunities for process improvement, digital transformation, automation and develops & implements recommendations

Contributes to priority projects with complex analysis and assists in developing recommendations for business partner managers.

Communicates requirements and guidelines to the regional and global business unit teams.

• Four-year or Graduate Degree in Supply Chain Management, Manufacturing Engineering, Operations management, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 4-6 years of work experience, preferably in supply chain, operations, or a related field or an advanced degree with 3-5 years of work experience.

Experience in more than one supply chain function, including partner relations and inventory management.
Strong understanding of supply chain processes (plan, source, make, deliver, return).

Familiarity of post sales processes, returns and refurbishment.

Very strong negotiation skills, attention to details; and have the ability to stay firm and push back on operations negotiation.

Very strong analytical and data modeling skills.

Proven relationship management skills.

Strong knowledge and understanding of how to analyze business problems using Advanced Microsoft Office skills (Excel, PowerPoint, etc.) and financial modeling.

Strong knowledge and understanding of how to develop and manage automated digital dashboards (Power BI, Tableau, etc,).

Strong knowledge of SAP.

Strong project management skills to lead cross functional teams.

Strong business acumen and technical knowledge within area of responsibility,

Strong understanding of HP's overall supply chain strategy.

Thorough knowledge of inventory analysis.

• Developed leadership skills including team building and conflict resolution and management.
Collaborates across countries within a region

Ability to influence a particular business within a region.

Typically interacts with Managers and Directors.

Typically leads low complexity projects

Utilizes the full range of quantitative and qualitative business models and analyses to contribute to large projects.
• Responds to moderately complex issues within established guidelines.
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

o Health insurance

o Dental insurance

o Vision insurance

o Employee assistance program

o Flexible spending account

o Life insurance

o Generous time off policies, including;

∙ 4-12 weeks fully paid parental leave based on tenure

∙ 11 paid holidays

∙ Additional flexible paid vacation and sick leave (US benefits overview)

Supply Chain & Operations

Full time

No shift premium (United States of America)

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