Management/Leadership
- Develop capital and service strategies for new product launches with Marketing
- Develop, coach and consult with RM, Business Partner, and Territory Managers through the utilization of field rides, individual and group meetings and company resources to ensure regional alignment of goals, development of talent and adoption of Capital Sales Processes and best practices.
- Demonstrate effective change leadership to adapt to an evolving customer base and industry capital sales & service expectations.
- Communicate and drive alignment of corporate, division, regional vision, goals and activities.
- Adhere to, communicate, and reinforce BSC policies, business conduct and quality standards.
- Work closely with the training department to develop the sales team in Capital sales, Capital service delivery, competitive and product knowledge.
- Ensure all Regions have annual/quarterly objectives regarding Capital sales and service. Assist in the implementation of a regular schedule of evaluating performance, providing feedback and coaching, and documenting performance needs and achievements.
- Coach and advise senior TM’s on teamwork, time and task management, and career development.
- Perform administrative tasks related to management, expense, inventory and communication activities.
- Sells products by scheduling sales calls to meet with current and potential customers to fulfill revenue and unit growth objectives assigned by company on a monthly/quarterly/annual basis.
- Develops and implements sales strategies by determining the relevant factors (e.g., product, competition and pricing needs) of existing and potential accounts to effectively promote the company's products to appropriate hospital personnel and physicians.
- Develops action plans (i.e., weekly, quarterly, monthly) by analyzing quarterly and monthly sales figures and reports identifying the needs of particular accounts and discussing issues with Regional Sales Manager/Business Partners to help the organization achieve its annual sales goals.
- Determines the needs (e.g., product and pricing), goals, product usage, and types of cases handled by specific customers by meeting with and asking in-depth questions of physicians and other hospital personnel to learn which BSC products and acquisition programs can best address their specific needs.
- Ensures that sales leadership team and internal management are up to date on industry, competitor and product knowledge and changes.
- Maintains awareness of broad industry trends and their impact on the overall business objective
- Establishes pricing packages by working with relevant BSC personnel to establish price points that address specific customer's needs while satisfying company guidelines and policies.
- Responds to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g. clinical research, pricing and/or marketing) to develop optimal solutions.
- Educates customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using a wide variety of formats and platforms (e.g., slides, transparencies, manuals) to secure purchasing commitments, often with the help of incentive programs and services made available to the account being developed
Strategy / Planning / Resource Allocation
- Identify sales & service opportunities using analytics, time studies and/or field visits. Address sales & service opportunities through coaching or the development and execution of measurable initiatives.
- Leverage national best practices via network of Business Partners and training.
- Collaborate with the hospital and clinic personnel to develop sales and service acquisition needs.
- Partner with Sales teams to coordinate sales and service efforts across the nation.
- Partner with Marketing, Contracting, Finance, and Sales Operations teams to develop and implement effective strategy for Capital sales and service to exceed region, area, and national goals.
- Advise Sr. Sales Leadership as to performance of field sales in relation to goals for Capital Sales and Service, and work with Sr. Leadership to implement business objectives and to creatively overcome obstacles
Minimum Qualifications
- Bachelor’s degree plus 7-9 years of related work experience or an equivalent combination of education and work experience
- Knowledge of Urology customer base preferred
- Demonstrated leadership/credibility with the local team(s).
- Strong business acumen and strategic problem-solving skills
- Ability to interact effectively with internal and external customers (including all BSC divisions)
- Ability to manage conflict effectively and effect change
- Strong oral and written communication skills
- Strong project management experience
- Must be energetic, organized, determined and goal oriented
Preferred Qualifications;
- IBHRE certified & Management experience
Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement/ The foal of the drug testing is to increase workplace safety in compliance with the applicable law.
Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.