Overseeing technology roadmap and projects/priorities within in conjunction with corporate technology.
Enabling cross category opportunities within the technology to develop the reach and scope of the GCWM program, optimizing benefits & efficiencies of the service.
Managing tickets and inquiries including, but not limited to: general request inquiries, assignment updates/changes, invoicing questions/concerns, timesheet questions/concerns, reporting requests, etc.
Demonstrating independent thinking and an initiative-taking approach to solving issues in existing technology and implement per business needs, seeking creative solutions when necessary.
Drive continuous improvements by staying on top of new VMS functionality.
Using analytical tools to perform analysis.
Manage data load imports (bulk uploads of metadata).
Liaising with teams to ensure we proactively share feedback on enhancements and system issues.
Supporting Contingent Workforce Procurement operational activities & transactions globally, challenging levels of excellence through the full process lifecycle & optimizing Beeline usage.
Developing internal client relationships to understand business footprint and skillset requirements, as well as resource and location strategies.
Aligning on best practices in request, demand & workload management, installing excellence throughout the process initiation steps.
Required qualifications, capabilities, and skills:
Experience with SAP Fieldglass/Beeline or relevant vendor management systems.
Strong proficiency with Microsoft Excel.
Strong project management skills including, planning, implementation as well as continued effective maintenance of details project plans.
Ability to follow top-down instruction and big-picture strategy.
Ability to effectively document processes and procedures.
Strong organizational skills and attention to detail.
Excellent verbal and written communication skills.
Ability to multitask and adapt to changing priorities.
Proactive stance and inquisitive nature.
Good problem solving and initiative skills.
Experience in staffing industry with understanding of financial services organizations.