As an Operations Supervisor- Image Services in Mortgage Production and Servicing you will be responsible for delivering top notch support that is vital to Home Lending and the Consumer and Community Bank.
Job responsibilities
- Develop and lead a team
- Coach and lead by example to drive results
- Select and retain talent; responsible for performance management of that talent
- Have a customer focus
- Operate with a sense of urgency and use problem solving skills to resolve any issues that arise
- Influence internal and external partners and promote process improvement
Required qualifications, capabilities, and skills
- Experience leading a team
- Strong problem-solving skills
- Strong written and verbal communication skills
- Excellent relationship management skills
- Customer service experience