Citi Group AVP Asset Servicing Manager - Hybrid 

United States, Florida, Tampa 

712684325

• This role will manage reconciling and processing positions related to Corporate Action events
• These activities include revisions of communications, notifications and facilitating postings for Corporate Action or Proxy events
• Identifies, summarizes and accurately captures all incoming instructions pertaining to Corporate Action and proxy events
• Notifies clients of Corporate Action and Proxy events received from vendor sources
• Liaise with clients on Corporate Action events to solicit instructions
• Reconciles, organizes and distributes all transactions relating to corporate actions, and ensures actions are processed effectively and within established standards in the markets
• Provides support to all operational processes within the unit to ensure timely and accurate execution of client instructions meeting agent, depository and counter-party deadlines
• Liaise with Depositories, Agents, Trustees and Issuers in each market to obtain requested clarification/detail understanding of complex Corp Action events and processing details/requirements
• Manages, tracks and mitigates risk incoming client responses, customer funding, claims processing, payment allocation and corporate action processing
• Prepares weekly/ monthly metrics on department’s performance including detailed analysis of any processing, system/industry issues or enhancements. Performs causal analysis on processes to continuously identify gaps, improvements/system enhancements
• Monitors MIS reporting relating to corporate actions, processing accuracy, timeliness, and, completeness
• Acts as the initial point of escalation for problem resolution
• Assists management in system enhancement functions, provides feedback on Business Requirement Documents, and participates in user acceptance testing as needed
• Develops and maintains processing procedures and oversee the execution of controls required throughout the life cycle of voluntary events
• Prepare sand participate in department client presentations
• Provides input on performance of staff to management and other duties as assigned
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

• Intermediate to senior level experience in a related role with commensurate
• 5-8 years of experience
• 1-2 years people management experience

• Bachelor’s/University degree or equivalent experience

Anticipated Posting Close Date:

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