Intuit Director Product Management Mid-Market Customer Delight & Retention 

United States, California, Mountain View 

712654124

Domain:

• The ideal candidate has 8+ years of product management experience in Financial Management Software (FMS), Payments or Human Capital Management (HCM)
• The candidate has experience building for small business mid-market customers at a company with an ecosystem of products and services
• Proven track record of successfully championing trajectory-changing business shifts for organizations, including commercial and product innovation that translates to revenue and customer growth.
• Experience in building and executing a clear, crisp, durable 3-year product strategy

Functional:

• Exceptional at prioritization and decision-making -- narrowing to the critical few
• Experience managing a complex portfolio of products with both 0-1 offerings and existing at-scale offerings.
• Effective at working cross-functionally in a large matrix-style organization to ensure teams can move with speed and maximum impact.
• Ability to create operational rigor across their organization to ensure decisions are data-backed and supported by research.

Leadership and managerial:

• Exceptional ability to influence beyond their direct team to the portfolio level, company, and executive leadership level, including cross-functional partners and potential stakeholders.
• Experience managing teams that cover more than one primary offering. Has demonstrated they can lead a team of product leaders at the level who manage other leaders.
• Experience successfully attracting and retaining top talent globally, including experience managing teams across multiple global locations.
• Ability to earn trust and respect from senior leaders, peers and functional partners: inspire confidence in the plan and progress, and with a propensity for end-to-end excellence.
• Have the ability to develop a strong point of view combined with the openness to evolving that view based on new data and feedback.
• Grace (and tendency to thrive) under pressure: possess an ability to help and protect cross-functional leadership teams and have courage of conviction to achieve plans and visions.
• Proven ability to solve complex problems: have the ability to drive to solutions from an abstract, both at a high-level, as well as from deep in the details.
• A customer obsession: gain deep customer insights and translate them into strong business results.
• Data-driven analytic and decision-making skills: think methodically and present and influence logically.
• Boundaryless leadership: employ a balanced approach to inquiry and advocacy with teams and leaders.
• A growth mindset: demonstrate a track record of coaching and developing team members to continuously learn, grow and develop new capabilities.

Cultural fit:

• Deeply driven by measurable customer impact
• Exceptional Strategic Thinker
• Growth Mindset who embraces change
• Bold thinker willing to take risk
• Dynamic organizational culture leader